Relay Conference Captioning

The following information is provided by Debra Bare-Rogers, Advocate, from the Telecommunications Relay Services (TRS).

Attending virtual event, is a great opportunity to connect. For attendees with hearing loss, this can bring challenges. Free resources are available to make online meeting participation more accessible. In Maine, deaf and hard of hearing individuals can use Relay Conference Captioning.

What is Relay Conference Captioning?

RCC (also called Sprint Teleconference Captioning) offers live and high quality captioning for Deaf and Hard-of-Hearing individuals to participate in meetings (in-person or remote), phone calls, videoconferences and multi-party teleconference calls. There is no cost to use this service.

Please use this link to see a demonstration of how RCC works

How to use RCC

Schedule an RCC event at least 12 hours before the meeting time.

  1. Use this link to go to the Maine Relay Conference Captioning Event Request form. Complete the form and submit the form.
  2. You will receive an email from Relay Conference Captioning confirming your request along with a link to the captioning.
  3. At the start time of the event, (using a computer, laptop or smartphone) login by clicking on the link provided in the confirmation email. Captioning will appear in real time during the call.
  4. NOTE: During the event, if you have a question or comment you can use the text box in the bottom right corner and the captioner will speak into the call on your behalf.

If you have additional questions about RCC and other relay resources available in Maine. Debra is available via Zoom to provide 1:1 virtual appointments, staff presentations and webinars. Contact her to schedule a meeting.

Debra Bare-Rogers
drogers@drme.org 

Disability Rights Maine
1 Mackworth Island, Bldg. C
Falmouth, Maine 04105

Phone: 207-797-7656 x 113 (V/TTY)
Toll Free: 800-639-3884 (V/TTY)
Fax: 207-797-9791

TRS includes Maine Relay Services, captioned telephone services (CapTel or CTS), and 711.