Groups Call on the FCC to Improve Quality of Live Captions

Deaf and Hard of Hearing Consumer Groups and Researchers Call on the FCC to Improve the Quality of Live Captions

Closed Captioning logoOn July 31, ten national organizations, including the National Association of the Deaf (NAD), the Hearing Loss Association of America (HLAA), and the Association of Late-Deafened Adults (ALDA), petitioned the Federal Communications Commission (FCC) to address long-standing quality problems with captioning for live television programming. The petition was supported by the American Association of the DeafBlind (AADB).

As the petition explains, consumers routinely report serious problems with the accuracy, timing, completeness, and placement of captions on live programming, including local news, sports, and weather. The petition asks the FCC to build on its existing standards for the quality of captions by setting metrics for acceptable quality of live captions. The petition also urges the FCC to provide guidance for new captioning systems that use automatic speech recognition, which have the potential to provide captions with improved timing and lower cost but also routinely cause significant accuracy problems. Consumer groups and researchers also will be submitting additional feedback to the FCC, including an analysis of hundreds of consumer responses gathered by HLAA in a recent survey.

The FCC has asked for comments from the public about the petition. If you’ve had experiences with captions for live TV programming that you’re willing to share with the FCC, you can do so online.

Submit your comments to the FCC by September 13

Use this link to read the petition

Use this link to enter your comments online and remember to enter 05-231 in the “Proceeding(s)” field to make sure that your comment is added to the record.

 

Bed-shaker smoke alarms for families

Child wearing hearing aid

Maine Hands and Voices is partnering with the American Red Cross to provide bed-shaker smoke alarms and education for families with children who are deaf or hard of hearing.

If you are the parent or caregiver of a child who is deaf or hard of hearing and would like a FREE bed-shaker smoke alarm installed in your home along with fire safety education, please visit the website and complete the request form.

f you are unable to access the form, you may also message Maine Hands and Voices Facebook page or contact Darlene Freeman by call or text at 207-570-5691.

 

Photo credit: Image licensed through Creative Commons by Pittsburgh Association of the Deaf 

AT Beta Testers Wanted – CaptionMate

Person holding smartphoneCaptionMate is a free app for your iOS or android device that allows individuals with hearing loss to read both sides of the conversation in real time. CaptionMate is the next generation IPCTS (Internet Protocol Captioned Telephone Service). It uses ASR (Automated Speech Recognition) and AI (Artificial Intelligence) providing unmatched speed and accuracy. CaptionMate also provides the first truly private IPCTS experience by removing the need for CAs (Captioning Assistant) & Transcriptionists allowing you to speak freely and openly without any awkward third-party operator on the call.  CaptionMate technology also stands out by providing captioning in 25 languages and a multi-platform system allowing you to view captions on several devices (smart TVs, mobile phones, computers, tablets) simultaneously.

CaptionMate is currently looking to recruit Beta Testers to use the app. Having individuals with hearing loss in real life situations allows us to gain feedback and make any needed improvements before the official public launch. If you are interested in becoming a Beta tester, please contact support@captionmate.com and mention the referral code (AT3Tester).

One last item, to ensure the accuracy & security of the beta trails we need to request that any testers do not work for, have not worked for, nor have any relations with people who work for the following companies:

  • CapTel
  • ClearCaptions
  • Innocaptions
  • CaptionCall
  • Sorenson
  • Sprint

For information about the product, please visit CaptionMate at:  captionmate.com

Accessible Media and Services for Students

Blind person walking in mall with guide dogThe Described and Captioned Media Program (DCMP) is a leading national source for accessible educational content, providing services for students who are blind, visually impaired, deaf, hard of hearing, or deaf-blind. Families and school personnel with early learners through Grade 12 students can register for free access to over 6,000 Educational Media titles on-demand and on DVD. DCMP’s Learning Center contains a wealth of information related to education, accessibility, deafness, blindness, and other related topics. DCMP provides Media Accessibility Guidelines through our Captioning Key and Description Key, used by media professionals as well as amateurs around the world.

The Described and Captioned Media Program provides premium media designed for students with disabilities and leads as a resource for families and teachers, supported by the federal Department of Education.

A recent additions to their website, Is Your Student Ready for What Comes Next? provides a set of resources to assist students in the Transition process. Some of the resources include:

  • Map It: What Comes Next is a free, online, interactive training designed for transition-aged students who are deaf or hard of hearing.
  • The Getting a Job! online training was developed and designed for students who are deaf or hard of hearing and the professionals who work with them.  Focusing on the transition from school to work, the training offers a series of activities, supporting documents and topical videos designed to help the job seeker prepare for the world of work.  All the videos in the modules are presented in ASL, and are also voiced in English and captioned.

Additional videos and resources include:

  • Real Life 101: College Prep – With college just ahead of them, the hosts visit with some people who help students prepare for this milestone.
  • Real Life 101: Vocational Training – In this video a career planner discusses how to find the right career for the right person.
  • Paying Your Way Through College – This video helps viewers understand four-key financial aid sources: scholarships, grants, work-study, and student loans.
  • Biz Kid$ – Public television’s Emmy Award-winning financial education series of 65 videos for teens and preteens. Each video has a lesson guide, and the Biz Kid$ website has many additional ideas for learning activities.

Most of the resources on the website require a FREE DCMP membership which may be applied for on the site.

Free Accessible Educational Videos Available

Closed Captioning symbolThe Described and Captioned Media Program (DCMP) provides access to over 8,000 accessible educational videos on DVD and online streaming. Families, educators, and other professionals who have at least one qualifying student qualify for membership.

Registration is easy, and it takes only a few minutes to fill out the form and verify email. Please use this form to sign up…

There are no costs associated with any of our services.

2-1-1 Maine Adds Text Messaging

Referrals Now Available by Text Message

211 Maine logo2-1-1 Maine is a free resource providing an easy, confidential way to connect people to information about thousands of health and human services around Maine.

Every day Information Specialists help people find assistance for complex issues such as financial problems, substance use disorders, and support needs for older adults, and for simpler issues such as finding volunteer opportunities and donation options.

Mainers can now text their zip code to 898-211 and automatically connect with a friendly, Maine-based Information Specialist. The Specialist will ask the person texting what services they are looking for and provide them referrals via text to resources in their area.

Information Specialists are available 24 hours a day, seven days a week by texting a zip code to 898-211.

Mainers can also continue to use:

 

Movie Captioning and Audio Description Final Rule

Icon - reel of filmFrom ADA.gov…

On November 21, 2016, Attorney General Loretta Lynch signed a Final Rule revising the Justice Department’s Americans with Disabilities Act (ADA) title III regulation to further clarify a public accommodation’s obligation to provide appropriate auxiliary aids and services for people with disabilities.

The Final Rule requires require movie theaters to:

  1. Have and maintain the equipment necessary to provide closed movie captioning and audio description at a movie patron’s seat whenever showing a digital movie produced, distributed, or otherwise made available with these features;
  2. Provide notice to the public about the availability of these features; and
  3. Ensure that theater staff is available to assist patrons with the equipment before, during, and after the showing of a movie with these features.

Title III of the ADA requires public accommodations, including movie theaters, to provide effective communication through the use of auxiliary aids and services.  This rulemaking specifies requirements that movie theaters must meet to satisfy their effective communication obligations to people with hearing and vision disabilities unless compliance results in an undue burden or a fundamental alteration.  For a summary of the Final Rule and its requirements, see the “Final Rule Questions & Answers.”

An advance copy of the Final Rule is available at this link… 

The official version of the Final Rule will be published in the Federal Register, and the Final Rule will take effect 45 days after publication.

Read more about these new rules…


Photo credit: Image in public domain by Pixabay.