Groups Call on the FCC to Improve Quality of Live Captions

Deaf and Hard of Hearing Consumer Groups and Researchers Call on the FCC to Improve the Quality of Live Captions

Closed Captioning logoOn July 31, ten national organizations, including the National Association of the Deaf (NAD), the Hearing Loss Association of America (HLAA), and the Association of Late-Deafened Adults (ALDA), petitioned the Federal Communications Commission (FCC) to address long-standing quality problems with captioning for live television programming. The petition was supported by the American Association of the DeafBlind (AADB).

As the petition explains, consumers routinely report serious problems with the accuracy, timing, completeness, and placement of captions on live programming, including local news, sports, and weather. The petition asks the FCC to build on its existing standards for the quality of captions by setting metrics for acceptable quality of live captions. The petition also urges the FCC to provide guidance for new captioning systems that use automatic speech recognition, which have the potential to provide captions with improved timing and lower cost but also routinely cause significant accuracy problems. Consumer groups and researchers also will be submitting additional feedback to the FCC, including an analysis of hundreds of consumer responses gathered by HLAA in a recent survey.

The FCC has asked for comments from the public about the petition. If you’ve had experiences with captions for live TV programming that you’re willing to share with the FCC, you can do so online.

Submit your comments to the FCC by September 13

Use this link to read the petition

Use this link to enter your comments online and remember to enter 05-231 in the “Proceeding(s)” field to make sure that your comment is added to the record.

 

Bed-shaker smoke alarms for families

Child wearing hearing aid

Maine Hands and Voices is partnering with the American Red Cross to provide bed-shaker smoke alarms and education for families with children who are deaf or hard of hearing.

If you are the parent or caregiver of a child who is deaf or hard of hearing and would like a FREE bed-shaker smoke alarm installed in your home along with fire safety education, please visit the website and complete the request form.

f you are unable to access the form, you may also message Maine Hands and Voices Facebook page or contact Darlene Freeman by call or text at 207-570-5691.

 

Photo credit: Image licensed through Creative Commons by Pittsburgh Association of the Deaf 

AT Beta Testers Wanted – CaptionMate

Person holding smartphoneCaptionMate is a free app for your iOS or android device that allows individuals with hearing loss to read both sides of the conversation in real time. CaptionMate is the next generation IPCTS (Internet Protocol Captioned Telephone Service). It uses ASR (Automated Speech Recognition) and AI (Artificial Intelligence) providing unmatched speed and accuracy. CaptionMate also provides the first truly private IPCTS experience by removing the need for CAs (Captioning Assistant) & Transcriptionists allowing you to speak freely and openly without any awkward third-party operator on the call.  CaptionMate technology also stands out by providing captioning in 25 languages and a multi-platform system allowing you to view captions on several devices (smart TVs, mobile phones, computers, tablets) simultaneously.

CaptionMate is currently looking to recruit Beta Testers to use the app. Having individuals with hearing loss in real life situations allows us to gain feedback and make any needed improvements before the official public launch. If you are interested in becoming a Beta tester, please contact support@captionmate.com and mention the referral code (AT3Tester).

One last item, to ensure the accuracy & security of the beta trails we need to request that any testers do not work for, have not worked for, nor have any relations with people who work for the following companies:

  • CapTel
  • ClearCaptions
  • Innocaptions
  • CaptionCall
  • Sorenson
  • Sprint

For information about the product, please visit CaptionMate at:  captionmate.com

Free Accessible Educational Videos Available

Closed Captioning symbolThe Described and Captioned Media Program (DCMP) provides access to over 8,000 accessible educational videos on DVD and online streaming. Families, educators, and other professionals who have at least one qualifying student qualify for membership.

Registration is easy, and it takes only a few minutes to fill out the form and verify email. Please use this form to sign up…

There are no costs associated with any of our services.

New White House Report Documents Emerging Tech for Seniors

From the White House, March 5, 2019:

Senior with assistantEvery day, new innovations help make life a little easier for older Americans, whether it’s video chatting with family or monitoring their heart rate with a smart watch. Cutting-edge technologies such as artificial intelligence, autonomous transportation systems, the internet of things, and next-generation wireless networks hold significant promise for enhancing independence, safety, overall mental and physical well-being, and health of older generations. The number of Americans over the age of 65 is growing rapidly and may reach nearly a quarter of the population in the next forty years. With an aging population, the Nation must proactively develop strategies, tools, and recommendations to enable older adults to live healthy, independent lives for as long as possible. Accordingly, the Trump Administration has made finding and assessing potential solutions for an aging population a research and development (R&D) priority.

Today, the Trump Administration released a new report, Emerging Technologies to Support an Aging Population, identifying innovations that have the potential to improve quality of life for all Americans, particularly those who live with physical or cognitive burdens due to aging or disability. Importantly, the report also identifies the R&D needed to bring these innovations to fruition.

Drafted by experts convened from across the Federal Government by the National Science and Technology Council, the report highlights six key ways technology has the potential to help Americans live longer, healthier, and more independent lives. These include:

  1. Key Activities of Daily Living. Technology could help older Americans perform many of the activities that comprise independent living, such as eating well, maintaining good hygiene, and managing medications. The report recommends key R&D to advance smart home technology and innovations that promote faster healing and safer, more accurate medication delivery.
  2. Cognitive Skills. Cognitive changes are common during aging and can eventually affect one’s ability to live independently and safely. Further R&D holds the promise of advancing technology to help older adults monitor changes in their cognition, provide mental training to reduce the impact of these changes, and create systems that help individuals and families maintain financial security.
  3. Communication and Social Connectivity. Older adults may face communication challenges as a result of hearing loss, social isolation, and loneliness, especially in economically distressed and rural areas. Technology has the potential to improve hearing abilities, and strengthen connections to family, loved ones, and communities.
  4. Personal Mobility. To live independently, older Americans must be able to move around their homes and throughout the larger community with comfort and ease. Technology could help older adults stay mobile and safely continue to perform key activities necessary for day-to-day life.
  5. Access to Transportation. True independence requires mobility outside of one’s home and immediate neighborhood. Transportation needs and limitations vary depending on how a person’s physical and cognitive abilities change with age. For examplesome older adults may be able to drive but require vehicle modification and/or advanced technologies to assist them. New technology could also help older adults more safely and easily use public transportation. Additional R&D into assistive systems that help keep drivers safe and technologies that support easy access to public transportation will allow older Americans to remain connected to social, health, and business facilities.
  6. Access to Healthcare. Routine access to healthcare plays a critical role in helping older adults stay active and independent as they age. The report highlights the need for enhanced R&D into technology that could help align and coordinate care, and to increase the effectiveness and efficiency of healthcare services.

In addition to the six primary areas listed above, the report recommends cross-cutting themes that are critical to the widespread adoption of new technologies among older Americans, including intuitive, user-friendly designs as well as addressing privacy and security considerations.

Getting these cutting-edge innovations into homes and communities will require R&D across a wide range of disciplines, spanning the public, private, and philanthropic sectors. But the potential is profound; Resilient, cost-effective materials could keep surfaces free of bacteria, innovative sensor and actuator systems could keep people comfortable during long periods in bed, new household robots could assist with food preparation, and much more. The Emerging Technologies to Support an Aging Population report not only identifies areas of technology that can significantly impact Americans’ quality of life as they age, but also recommends areas of R&D where public and private sector efforts can help bring those innovations to life.

Our Nation stands on the verge of truly transformational breakthroughs in technology that will shape all aspects of our daily lives for years to come. President Donald J. Trump has led his Cabinet in the expansion of rural broadband so older Americans in all parts of our Nation can benefit from these technologies. The Trump Administration understands that targeted R&D combined with the removal of regulatory barriers can lead to untold innovation and discovery. This report serves as a guide to the public and private sector to ensure aging Americans reap all the benefits of emerging technologies on the horizon. The rising tide of 21st century innovation should lift up Americans of all generations and all walks of life.

Use this link to download the entire 30-page report Emerging Technologies to Support an Aging Population– PDF

“Captioning Video” resources revised and expanded

Closed Captioning logoFor many years, we have provided a resource about captioning video content. The information was very popular and bookmarked by many. As the accessibility guidelines have expanded in recent times, we have expanded the “captioning video” resource as well and have updated information about resources where you can find software and services to help you make your content accessible.

Audio DescriptionWhere we initially discussed only the need to caption video, we have expanded the Captioning Video page to also include information about “description,” an accessibility requirement that makes video content accessible to people with blindness or low vision. We have also added information about how to create accessible audio-only content (e.g., “podcasts”).

Visit the newly revised Captioning Video (and more) resource…

 

2-1-1 Maine Adds Text Messaging

Referrals Now Available by Text Message

211 Maine logo2-1-1 Maine is a free resource providing an easy, confidential way to connect people to information about thousands of health and human services around Maine.

Every day Information Specialists help people find assistance for complex issues such as financial problems, substance use disorders, and support needs for older adults, and for simpler issues such as finding volunteer opportunities and donation options.

Mainers can now text their zip code to 898-211 and automatically connect with a friendly, Maine-based Information Specialist. The Specialist will ask the person texting what services they are looking for and provide them referrals via text to resources in their area.

Information Specialists are available 24 hours a day, seven days a week by texting a zip code to 898-211.

Mainers can also continue to use: