Webinar: Overcoming Communication Barriers

Sample of TEP EquipmentRecorded: November 7, 2016 – This webinar, in partnership with Disability Rights Maine’s Telecommunications & Deaf-Blind Equipment Programs, features staff discussing programs that provide low- or no-cost adaptive telephone and distance communication equipment to Maine residents.

Elaine Williams, DRM Communications Technology Manager, provides an overview of the Telephone Equipment Program (TEP), discussing the types of equipment available to Mainers with disabilities who are unable to use a standard telephone; how to qualify for the program and the application process; and support available to clients after they receive their equipment. She also provides an overview of the relay services available in the State of Maine that assist with telephone communication for individuals who are Deaf, Deaf-Blind, hard of hearing, or who have difficulty speaking.

Scott Murray, Coordinator of the Federal Communications Commission’s (FCC) National Deaf-Blind Equipment Distribution Program (NDBEDP) in Maine, discusses how this program makes distance communication-related equipment available to people with dual sensory impairment (sight and sound); the types of equipment that are available; who may be eligible to receive equipment; and the application process.

The presentation also includes general information on hearing loss and dual sensory impairment, including demographics, psychological impact of hearing loss, and tips and strategies to optimize communication.