Captioned Telephone Service Study

FCC logoThe following announcement come from the Hearing Loss Association of America (HLAA):

Many members of HLAA use a captioned telephone service, also known as Internet Protocol (IP)-based Captioned Telephone Services (IP-CTS). The Rochester Institute of Technology and the National Technical Institute for the Deaf (RIT/NTID) is seeking participants for an important study to assess current IP-CTS Telephone Services applications. This study is sponsored by the Federal Communications Commission (FCC).

IP-CTS allows a person with hearing loss to speak and listen to another party while simultaneously reading captions of what the other party is saying. The study will provide information to help determine the requirements for future captioned phone services. This study will assess the captioned phone services from the user’s perspective. Data collected will include captioned service performance and usability feedback from users. Participation in this study will be online.

QUALIFICATIONS:

To qualify for participation, one must meet all of the following requirements:

  • Be 18 years old or older
  • Be able to read English fluently
  • Have a hearing loss and use a hearing aid or cochlear implant
  • Have a computer with a web camera and an Internet connection
  • Are familiar with Zoom technology

AND

  • Use a standard telephone or a cell phone

OR

  • Have used a captioned telephone.

COMPENSATION:

$50 Amazon eGift Card sent by email

CONTACT:

If you are interested in participating or have questions about the study, please contact: Donna Easton: dlencr@rit.edu by email and add “Phone Captioning” in the email subject line.